Terms of Service

Please read these Terms of Service ("Terms") carefully before using CiteClerk. By accessing or using CiteClerk, you agree to be bound by these Terms. If you do not agree, do not use the service.

1. About CiteClerk

CiteClerk is a software-as-a-service platform operated by CiteClerk LLC, a New York limited liability company. CiteClerk provides tools for legal citation formatting, citation verification, and related services designed to assist attorneys, law students, and legal professionals.

2. Not Legal Advice — Critical Disclaimer

THIS IS THE MOST IMPORTANT SECTION OF THESE TERMS. PLEASE READ IT CAREFULLY.

CiteClerk is a software tool. It is not a law firm and does not provide legal advice, legal services, or legal representation. Use of CiteClerk does not create an attorney-client relationship between you and CiteClerk LLC or any of its personnel.

Citations generated or verified by CiteClerk are produced by automated and AI-assisted software processes. These processes can produce citations to authorities that do not exist, that are inaccurate, or that do not stand for the proposition for which they are cited. Legal citations used in court filings, briefs, memoranda, or any other legal documents must be independently verified by a licensed attorney against an authoritative source before use. You must confirm that every citation exists and is accurate before relying on it or submitting it to any court or tribunal.

YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL CITATIONS BEFORE USE IN ANY LEGAL PROCEEDING OR FILING. CiteClerk LLC expressly disclaims any liability for errors in citations used in legal filings, for sanctions arising from incorrect citations, or for any harm resulting from reliance on CiteClerk output without independent verification.

Attorneys who use CiteClerk remain fully responsible for all citations submitted under their signature and for compliance with all applicable rules of professional conduct and court rules.

No Professional Responsibility Substitute. CiteClerk is not intended to satisfy, and does not satisfy, any attorney's professional responsibility obligations, including the duty of competence, the duty of supervision, or the duty to verify the accuracy and existence of legal authority before citing it. Use of CiteClerk does not relieve any attorney of these obligations. Courts have sanctioned attorneys for submitting citations to authorities that do not exist; the responsibility to prevent this rests solely with the attorney, not with CiteClerk.

No Warranty of Good-Law Status. CiteClerk verifies the existence and formatting of citations. It does NOT verify whether a cited authority remains good law. CiteClerk does not determine, check, or report whether a case or other authority has been overruled, reversed, vacated, abrogated, superseded, limited, questioned, or otherwise subject to negative treatment. CiteClerk is not a citator and is not a substitute for Shepard's, KeyCite, or equivalent citator services. You must independently confirm the current validity and treatment of any authority before relying on it or citing it.

3. Check Cite — Verification Tool Disclaimer

The Check Cite feature analyzes uploaded documents to identify and verify legal citations. The following limitations apply:

4. Accuracy Score

CiteClerk may display an accuracy score or similar metric. This score is based on CiteClerk's internal testing methodology and reflects performance on CiteClerk's test suite. It is not a guarantee of accuracy on any specific citation, document, or use case. Actual accuracy may vary based on citation type, jurisdiction, and other factors.

5. Eligibility and Accounts

You must be at least 18 years old to use CiteClerk. CiteClerk is intended for use by attorneys, law students, and legal professionals, and is not directed at or intended for minors. By creating an account, you represent that all information you provide is accurate and that you will maintain the accuracy of that information.

Student Tier Eligibility: The Student pricing tier requires a valid .edu email address issued by an ABA-accredited law school. By subscribing to the Student tier, you represent that you are currently enrolled as a registered student at an ABA-accredited law school. Student tier eligibility expires upon the earlier of: (a) four years from the date of initial Student tier subscription, or (b) the date you cease to be a registered student at an ABA-accredited law school. It is your responsibility to notify CiteClerk and update your subscription when you are no longer eligible. CiteClerk reserves the right to request proof of enrollment at any time and to revoke Student tier access if eligibility cannot be confirmed. When your Student tier eligibility expires, CiteClerk will notify you and provide the option to continue at Pro tier pricing or cancel; CiteClerk will not charge you the higher Pro price without first providing this notice and the opportunity to cancel. Misrepresenting student status to obtain Student tier pricing is a material breach of these Terms and may result in account termination and a charge for the difference between Student and Pro pricing for all periods the Student rate was improperly applied.

5.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify CiteClerk promptly at legal@citeclerk.com of any unauthorized use of your account or any other breach of security. CiteClerk is not liable for any loss or damage arising from your failure to safeguard your credentials.

5.2 Organization and Firm Accounts

If an account or subscription is purchased by or on behalf of an organization (such as a law firm, clinic, university, or legal department), the organization may designate one or more administrators who can manage user access, settings, and billing for that account. The organization, not the individual users, owns and controls the organization account, including any data associated with it, and is responsible for its users' compliance with these Terms. If you use CiteClerk under an organization account, you acknowledge that the organization's administrators may access and control your use of the service.

5.3 Electronic Communications

You consent to receive communications from CiteClerk electronically, including by email and in-application notices. You agree that all agreements, notices, disclosures, renewal reminders, price-change notices, legal notices, and other communications that CiteClerk provides to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw this consent by closing your account, but doing so will end your ability to use the service.

6. Subscriptions and Payments

6.1 Subscription Tiers

CiteClerk offers Free, Student, Pro, and Ultra subscription tiers. Features and limits for each tier are described on the CiteClerk pricing page, which may be updated from time to time.

6.2 Billing and Automatic Renewal

Paid subscriptions are billed monthly or annually in advance, and automatically renew at the end of each billing period until you cancel. By subscribing, you authorize CiteClerk to charge your payment method the applicable recurring fee for each renewal term until you cancel. All fees are in U.S. dollars.

6.3 No Refunds

All subscription fees are non-refundable except as required by applicable law or in the case of documented billing errors. If you cancel your subscription, you will retain access through the end of the current billing period. No partial refunds are issued for unused time. If you believe you have been charged in error, contact legal@citeclerk.com within 30 days of the charge.

6.4 Failed Payments

If a payment fails, CiteClerk may suspend access to paid features until payment is resolved. CiteClerk reserves the right to terminate accounts with repeatedly failed payments.

6.5 Price Changes

CiteClerk may change pricing for new subscriptions and future billing periods at any time without notice. For any price increase that would affect an existing subscriber, CiteClerk will provide clear and conspicuous advance notice, sent in the manner you normally receive communications from us, at least 5 business days but no more than 30 days before the increase takes effect. The notice will state the new price and how to cancel. You may cancel your subscription before the increase takes effect; if you do not cancel, the new price applies to billing periods after the notice period. The increased price will not be charged to an existing subscriber until this notice has been provided and the notice period has elapsed. If an annual subscriber cancels because of a price increase that takes effect mid-term, CiteClerk will provide a prorated refund for the unused portion of the prepaid term.

6.6 Cancellation

You may cancel your subscription at any time through your account settings, using a cancellation mechanism that is at least as easy to use as the method you used to subscribe. Cancellation takes effect at the end of your current billing period, and you will retain access until then.

6.7 Renewal Reminders

For annual subscriptions, CiteClerk will send you a renewal reminder before your subscription automatically renews, within the timeframe required by applicable law (generally 15 to 45 days before the renewal date), including instructions on how to cancel. Reminders are sent in the manner you normally receive communications from us.

7. Acceptable Use

You agree not to:

7.1 Export Controls and Sanctions

You represent and warrant that you are not located in, and will not use CiteClerk in or for the benefit of, any country or party subject to U.S. embargoes or sanctions, and that you are not on any U.S. government restricted-party list. You agree to use CiteClerk in compliance with all applicable U.S. export control and sanctions laws.

8. Intellectual Property

8.1 CiteClerk Ownership

All software, code, databases, interfaces, content, trademarks, and other intellectual property comprising or underlying CiteClerk are owned by CiteClerk LLC or its licensors. These Terms do not grant you any ownership interest in CiteClerk.

8.2 Your Content

You retain all rights to content you provide to CiteClerk, including documents uploaded to Check Cite and queries you submit. You grant CiteClerk a limited license to process your content solely to provide the service.

8.3 Feedback

If you submit feedback, suggestions, or ideas about CiteClerk, you grant CiteClerk the right to use that feedback without restriction or compensation.

8.4 Reservation of Rights

CiteClerk reserves all rights not expressly granted to you in these Terms. No license or right is granted by implication, estoppel, or otherwise.

9. Disclaimer of Warranties

CITECLERK IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CITECLERK LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

CITECLERK DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC CITATION WILL BE ACCURATE OR COMPLETE.

9.1 Beta and Preview Features

CiteClerk may offer features identified as beta, preview, early access, or experimental. These features are provided "as is," may be modified or discontinued at any time, may not function reliably, and are excluded from any service commitments. Your use of beta features is at your own risk.

9.2 Modification and Discontinuation of the Service

CiteClerk reserves the right to modify, suspend, or discontinue any part of the service, including specific features, at any time. We will provide reasonable notice of material changes that significantly reduce core functionality of a paid tier.

9.3 Third-Party AI Providers

CiteClerk uses third-party artificial intelligence providers as part of its processing pipeline. CiteClerk may add, change, or remove these providers at any time without notice. CiteClerk is not responsible for changes in the availability, performance, or output of any third-party AI provider.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CITECLERK LLC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF CITECLERK SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO CITECLERK IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

IN NO EVENT SHALL CITECLERK LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PROFESSIONAL SANCTIONS, COURT-IMPOSED PENALTIES, OR DAMAGES ARISING FROM INCORRECT CITATIONS IN LEGAL FILINGS, EVEN IF CITECLERK LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you, and you may have additional rights under the law of your jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless CiteClerk LLC and its officers, members, employees, and agents from any third-party claim, liability, loss, damage, or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of CiteClerk, your violation of any law or the rights of a third party, or your use of CiteClerk output in any legal proceeding without the independent verification required by Section 2.

12. Termination

CiteClerk may suspend or terminate your account immediately for violation of these Terms or fraudulent activity. For terminations not related to a ToS violation, CiteClerk will provide 30 days' advance notice. You may cancel your account at any time through account settings. Upon termination, your right to use CiteClerk ceases immediately.

13. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

13.1 Informal Resolution

Before initiating any formal dispute, you agree to first contact CiteClerk at legal@citeclerk.com and attempt to resolve the dispute informally for a period of at least 30 days. Most disputes can be resolved this way.

13.2 Binding Arbitration

If the dispute is not resolved within 30 days, you and CiteClerk LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of CiteClerk shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, except as provided in Section 13.5. The arbitration will be conducted in Nassau County, New York, or remotely by telephone or video where permitted. Judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND CITECLERK LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this Class Action Waiver is found to be unenforceable, then the entirety of this arbitration provision (Section 13.2) shall be null and void, and the dispute shall proceed in court as provided in Section 13.6.

13.4 30-Day Right to Opt Out

You may opt out of the arbitration and class action waiver provisions (Sections 13.2 and 13.3) by sending written notice to legal@citeclerk.com within 30 days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor CiteClerk will be bound to arbitrate, and disputes will be resolved in court as provided in Section 13.6. Opting out has no effect on any other provision of these Terms.

13.5 Exceptions

Notwithstanding the above, either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights or unauthorized access to the service.

13.6 Governing Law and Forum

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. For any dispute not subject to arbitration, you and CiteClerk LLC consent to the exclusive jurisdiction of the state and federal courts located in Nassau County, New York.

14. Copyright and DMCA

CiteClerk respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe content accessible through CiteClerk infringes your copyright, send a notice to our designated agent at legal@citeclerk.com that includes: identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that the information is accurate and that you are authorized to act, and your physical or electronic signature. CiteClerk will respond to valid notices in accordance with the DMCA and may remove infringing material and terminate repeat infringers.

15. Changes to These Terms

CiteClerk may update these Terms from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice in the application at least 14 days before the changes take effect. Your continued use of CiteClerk after changes take effect constitutes your acceptance of the updated Terms.

16. Miscellaneous

These Terms constitute the entire agreement between you and CiteClerk LLC regarding use of the service and supersede all prior agreements, representations, and understandings between you and CiteClerk LLC relating to the service. If any provision is found unenforceable, the remaining provisions remain in full force. CiteClerk's failure to enforce any right does not constitute a waiver of that right.

Assignment. You may not assign or transfer these Terms or your account without CiteClerk's prior written consent. CiteClerk may assign these Terms without restriction, including in connection with a merger, acquisition, financing, or sale of assets.

Survival. The provisions that by their nature should survive termination will survive, including Sections 2 (Not Legal Advice), 5.1 (Account Security), 8 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 13 (Dispute Resolution), and this Section 16.

Business Day. References to “business day” mean a day other than a Saturday, Sunday, or U.S. federal public holiday.

Notices. Notices to CiteClerk must be sent to legal@citeclerk.com. CiteClerk may provide notices to you by email, in-application notice, or by posting to the service.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

17. Force Majeure

CiteClerk shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to third-party infrastructure outages, failures of third-party APIs or services (including CourtListener, Vercel, Neon, or AI providers), internet disruptions, natural disasters, acts of government, or other events outside CiteClerk's control.

18. Contact

Questions about these Terms may be directed to: legal@citeclerk.com

CiteClerk LLC | https://citeclerk.com | Effective June 1, 2026